What Does Safety Mean at HungaroControl?
HungaroControl’s mission is to safely manage air traffic in the airspace of Hungary and—based on contractual agreements—in certain foreign airspaces.
This means that each year more than one million aircraft, along with hundreds of millions of passengers rely on our services. For us safety is not merely an objective but a fundamental principle of operation. Our highly trained air traffic controllers and world-class technology ensure that every flight is conducted safely and smoothly. Our goal is to perform our duties as efficiently as possible in line with 21st-century expectations, while also taking social, environmental, and sustainability considerations into account.
How Do We Ensure Safety?
HungaroControl operates a comprehensive, integrated Safety and Quality Management System (ISQMS), with safety at its core. This system ensures that all our employees actively contribute to maintaining and enhancing safety. It enables us to identify, assess, and manage potential risks, as well as to monitor and review our performance.
Continuous improvement is a key priority for us. Therefore, our colleagues are encouraged to report safety-related events and observations. These reports are investigated, and the lessons learned are incorporated into our operations to further enhance the safety of aviation in the future.
HungaroControl supports honest and open communication; therefore, the so-called “Just Culture” approach is of particular importance to us. This approach ensures that the reporting of errors does not lead to retaliation, but serves as an opportunity for learning and continuous improvement.
Contact
Please contact us at safety@hungarocontrol.hu if you have any safety–related questions, comments, or reports concerning the services of HungaroControl Ltd.
Dr. Erika Dér
Director of Safety, Quality Management and Internal Audit
HungaroControl Ltd.
