Privacy policy

NOTICE ON THE PROCESSING OF PERSONAL DATA

Please be informed that the website of HungaroControl Magyar Légiforgalmi Szolgálat Zártkörűen Működő Részvénytársaság (hereinafter as: HungaroControl Pte. Ltd. Co.) is operated by BIG FISH Internet-technológiai Kft. (1066 Budapest, Nyugati tér 1-2. +36 1 209 0760 cafe@bigfish.hu). BIG FISH Internet-technológiai Kft shall qualify as a controller in terms of all data processing actions related to the website.

No personal data are required to be provided for purpose of viewing the information disclosed on the website of HungaroControl Pte. Ltd. Co.

The data processing related to the use of the website of HungaroControl Pte. Ltd. Co. shall be performed as follows:

I. Technical operation of the information generated automatically:

Scope of processed data:

  • IP (Internet protocol) address of the user’s device,
  • name of the opened websites;
  • date and time of opening.

Legal basis of processing: the visitor’s voluntary consent granted by visiting the website.

Purposes of processing: operation of the website, identification of malicious IT attacks and attempts, statistical, analytical and control purposes.

Source of data: data generated automatically upon viewing of the website.

Processing method: recording, storage, analysis, erasure, processing are carried out electronically.

Data retention time: 7 days

 

II. Data provided upon contacting us:

Processed data: name, e-mail address, phone number (optional), and further personal data possibly provided in the text of the “message” (optional)

Legal basis of processing: the visitor’s voluntary consent granted by providing the data under the “Contact” menu.

Purpose of processing: identification, liaising, identification in case of management of affairs/administration.

Source of data: directly from the visitor.

Processing method: storage, use, erasure, processing are carried out electronically.

Data retention time: for 1 year following the provision of the respective data.

 

III. Data provided at the time of sending the noise control related message (under the section “Noise control” in the “Air traffic control” menu (http://www.hungarocontrol.hu/legiforgalmi-iranyitas/zajvedelem):

Processed data: name, e-mail address, phone number (optional), and further personal data possibly provided in the text of the “message” (optional)

Legal basis of data processing: the data subject’s consent granted by clicking the button “Send the message”.

Purpose of processing: identification, liaising, identification in case of management of affairs/administration.

Source of data: directly from the visitor.

Processing method: storage, use, erasure, processing are carried out electronically.

Data retention time: for 5 years following the provision of the respective data.

IV. Data provided by applying for the jobs announced on the Career sub-site of HungaroControl (https://karrier.hungarocontrol.hu/):

Specific Privacy Notice governing the applications for the jobs announced on the Career website of HC (https://karrier.hungarocontrol.hu/).

V. Data provided at the time of contacting us via the sub-site of HungaroControl at ais.hungarocontrol.hu:

Processed data: name, e-mail address, phone number (optional), and further personal data possibly provided in the text of the “message” (optional)

Legal basis of processing: the visitor’s voluntary consent granted by providing the data under the “Contact” menu.

Purpose of processing: identification, liaising, identification in case of management of affairs/administration.

Source of data: directly from the visitor.

Processing method: storage, use, erasure, processing are carried out electronically.

Data retention time: for 1 year following the provision of the respective data.

VI. Data provided at the time of placing the purchase order for the publication via the sub-site of HungaroControl at ais.hungarocontrol.hu:

Processed data: name, address, country, billing data, e-mail address, phone number (optional), and further personal data possibly provided in the text of the “Notes” (optional)

Legal basis of data processing: the data subject’s consent granted by clicking the button “Submit the order”.

Purpose of processing: identification, liaising, fulfilment of the purchase order.

Source of data: directly from the customer.

Processing method: storage, use, erasure, processing are carried out electronically.

Data retention time: for 5 years following the provision of the respective data.

VII. Recording of phone calls

HungaroControl Pte. Ltd. Co. shall record the phone calls made on its different phone numbers. The list of concerned phone numbers and the privacy notice are provided in the attached document.

VIII. Cookies

Cookies are small, unique data files that are sent onto the visitor’s computer, mobile phone or other device ensuring Internet access, when the visitor visits a website. Cookies have numerous different functions, among others, they collect information, remember the individual settings of the visitor (in order to improve user experience) and in general, they facilitate the website’s use for the users.

The following types of cookies are used on the website of HungaroControl Pte. Ltd. Co.:

  1. Session cookies are valid only during the session, meaning that these cookies are placed on the visitor’s device for the time the user is logged in, or until the application (browser) is closed. At the end of the session or upon the closing of the application (browser), these types of cookies are automatically deleted from your computer, mobile phone or other devices ensuring Internet access. Session cookies are necessary for the proper operation of the website.
  2. Anonymous visit identification cookies which collect information about the way the visitor uses the website. These cookies cannot identify the visitor personally, they only collect information about the sites viewed by the visitor, the parts of the site where the visitor clicked, how many sites the visitor visited, what was the duration of each session, which were the possible error messages. By using the generated statistical results, HungaroControl Pte. Ltd. Co. is able to change the structure and contents of the website according to the demands, while at the same time preserving the anonymity of visitors.
  3. Third party cookies (not from the Controller or the server storing the website): Google Analytics cookies are contained on the website of HungaroControl Pte. Ltd. Co. These cookies are saved by your computer, phone or tablet when visiting the site. For further information please visit the following sites:

https://www.google.com/analytics
https://support.google.com/analytics/answer/2838718?hl=hu

For more information on cookies, including the viewing, handling and deletion of cookies, please visit the following site: http://www.allaboutcookies.org.

IX. Information on any data processing actions not listed above shall be provided to you by HungaroControl Pte. Ltd. Co. upon recording of the concerned data.

X. Rights of the data subjects, legal remedies

1. Please be informed that the provided personal data are kept confidential by HungaroControl Pte. Ltd. Co. and these personal data may be disclosed only to the persons listed above. The data shall not be transferred by HungaroControl Pte. Ltd. Co. to third parties without your consent and without providing prior notice thereof to you, except for the statutory data provision to authorities and other bodies based on legislation.

2. Please be informed that HungaroControl Pte. Ltd. Co. shall store your personal data electronically, on the servers and computers located in its registered seat (1185 Budapest, Igló utca 33-35) and on the servers of the processor. In the course of processing of personal data, HungaroControl Pte. Ltd. Co. – in line with the applicable legislation – takes such risk proportionate administrative and technical measures that prevent unauthorized and unlawful access to and modification of the personal data and also ensure verifiability throughout the data processing actions, both in terms of the manual and the automated data processing procedures. The Company also ensures that the data stored in the different records shall not be matched in a direct manner, or identified with the individual data subjects.

3. Please be informed that you have the right to object to the processing of your personal data, if:

  • processing of the personal data is necessary for the performance of a task carried out in the public interest or in the exercise of an official authority or processing is necessary for the enforcement of the legitimate interests of HungaroControl Pte. Ltd. Co. or any third parties.
  • processing of the personal data is carried out for direct marketing purposes or profiling with a direct marketing purpose;
  • processing of the personal data is carried out for scientific or historical research purposes or statistical purposes, which are necessary for execution of a task not in the public interest.

HungaroControl Pte. Ltd. Co. shall examine the objection as soon as possible, but within 15 days from submission of the request at the latest, and shall decide whether such objection is well-founded or not and shall inform the complainant about its decision in writing. If HungaroControl Pte. Ltd. Co. finds that the objection is well-founded, it shall terminate the processing, including further data collection and data transfer, and block the data, and shall inform about the objection and the measures taken based on the objection all the entities to whom it previously transferred the personal data subjected by the objection, and these entities, in turn, shall be obliged to take the necessary measures to enforce the right to objection.

4. Please be informed that you have the right to ask HungaroControl Pte. Ltd. Co. to provide your personal data and the information related to processing thereof to you. You may ask for copies of the personal data as long as requesting such copies does not adversely affect the rights and freedoms of others. Requesting of copies shall be free of charge on the first occasion, whereas the Company may charge a fee based on administrative costs for every further copy.

5. Please be informed that you have the right to request the clarification, correction or supplementation of your personal data by sending a declaration, as long as the data are inaccurate, incorrect or incomplete.

6. Please be informed that HungaroControl Pte. Ltd. Co. shall restrict processing upon your request, if you contest the accuracy of data, if processing is unlawful, but instead of deletion, you request the restriction of processing, if the purpose of processing has been terminated, but you claim the data for the establishment, exercise or defence of legal claims, and if you filed an objection against the processing and the assessment of such objection is currently in progress. In the event HungaroControl lifts the restriction of processing, you shall be informed thereof in advance.

7. Please be informed that HungaroControl Pte. Ltd. Co. or its processor shall erase the processed personal data upon your request, if:

  • processing is unlawful;
  • the purpose of processing has been terminated or no further processing of data is required for attainment of the purpose;
  • You withdrew your consent and there is no other legal basis for the processing;
  • the statutory data retention period has expired;
  • the erasure of data was ordered by law, authority or court.

 

8. Please be informed that upon your request, HungaroControl Pte. Ltd. Co. will transfer your personal data to you in a structured, commonly used and machine-readable format, or – if it is technically feasible – will transmit these data to another data controller or ensure to you the option of transmission. Please be informed that the transfer or transmission of data cannot be ensured if the data needs to be deleted or if the processing is necessary for the performance of a task carried out in the public interest or in the exercise of an official authority.

9. Please be informed that you may claim damages or aggravated damages (compensation for injury to feelings) for the damages incurred as a result of unlawful processing or for personality right related damages.

10. HungaroControl Pte. Ltd. Co. shall assess the request submitted by the data subject for enforcement of their rights, as soon as possible, but within 25 days the latest, and shall inform the data subject about its decision in writing or – if the data subject submitted their request electronically – in an electronic way.

HungaroControl Pte. Ltd. Co. may delay the provision of information on the enforcement of rights for reasons specified under law, proportionately to the goal wished to be achieved, and may restrict the contents of the information and may also refrain from providing the information.

If you submit a repeated request in the same year for the same scope of data, and the underlying reason is not that the data are required to be corrected, deleted or restricted due to the omission or failure of HungaroControl Pte. Ltd. Co., the Company may ask for reimbursement of its costs incurred in relation to the fulfilment of the request.

11. If you are of the opinion that your rights have been violated in connection with the processing of your personal data, you may initiate an investigation at the Hungarian National Authority for Data Protection and Freedom of Information (1024 Budapest, Szilágyi Erzsébet fasor 22/C., ugyfelszolgalat@naih.hu, +36-1-3911400, www.naih.hu) or you may turn to the court of competent jurisdiction. The regional court having competence according to the registered office of the data controller shall conduct the legal action, with the provision that at your discretion, the legal action can also be started at the regional court having competence according to your domicile or habitual residence as well.

XI. Data Protection Officer

Please be informed that the following person acts as the Data Protection Officer of HungaroControl Pte. Ltd. Co.: dr. Márton Domokos (+36-20-203-2653, dpo@hungarocontrol.hu)